To qualify for wholesale pricing, you must be a valid retail business and by agreeing to our terms & conditions you certify that you are such. You are only authorized to sell at the store listed. Secondary stores, online stores, and websites must receive prior written approval.

With the exception of cast pieces, the TAT for jewelry and stickers is 2-3 weeks. Cast pieces have a TAT of 3-4 weeks. In the description of each item we have included the TAT, too. An expected ship date will be supplied at the time of ordering.

Yay! We can’t wait to work with you. You can order from our wholesale portal or through our Faire storefront at acornandartisan.faire.com. Our order minimum is $75; reorder minimum is $50.

Pieces will be held for 7 days after an invoice is sent pending payment. Payment can be made by credit card and must be received prior to shipping.

The shipping window is supplied at the time of order. Once shipped, you will be supplied with the tracking information. Shipment will include an inventory line sheet. Final retail prices will be set by the buyer. We almost always ship via USPS. We occasionally have products back ordered - we’ll let you know if for any reason we are unable to ship within the estimated timeframe. All orders are shipped from Dixfield, ME. Shipping cost will be included in the invoice and is the responsibility of purchaser.

Shipping times vary by the rate that you select at check-out. We offer shipping through USPS.

If your shipping fee is found to be higher than the actual cost of shipping, you will not refunded the overage. We do our best to estimate the size and weight of each piece to ensure that the shipping is calculated accurately. If the cost of shipping is higher than what you have paid for in your order you will NOT be charged an overage fee.

Once packages are scanned in by the mail carrier, they are no longer in our hands. We cannot assume responsibility for packages that are damaged, stolen, or lost in transit. If you need assistance in locating your package, please reach out to your local postmaster.

Any order modifications or cancellations must be made within 24 hours of the initial order.

We will issue refunds on damaged products only - please let us know within 10 days of receiving the order and send us a photo of the damaged merchandise.

All sales are final. Although we do our best to make all pieces of jewelry the same, due to the handmade nature of our work some variation should be expected.

If an exchange is requested, we reserve the right to decline or honor your request for exchange. If honored, piece(s) must be in the condition that they were sent in. Customer is responsible for the shipping fee.

trunk show, acorn & artisan by kcsmith

Brass

Durable: Brass is made up of copper and zinc making it a durable metal. 

Waterproof: you can wear your brass jewelry in the shower or ocean without it breaking! If you wear your brass jewelry in the water, you might see your skin turn green where it came in contact. This is because of the copper in the brass.  

14k Gold Fill

Durable: At the core of gold fill is high quality jewelers’ brass which is then coated in at least 5% 14K gold that will never rub or flake off.

Hypoallergenic: Because gold fill does not use any nickel it is hypoallergenic and a great affordable option for those sensitive to metals.

Slow/non-tarnish: Gold in general is a great metal because it is extremely slow to tarnish and when it does it’s easily cleaned.

Waterproof: you can wear your gold fill jewelry in the shower or ocean without worrying about it turning your skin green! As long as your jewelry never comes into contact with chemicals (like those put in pools) it will stay picture perfect.

Sterling Silver

Sterling silver is about 92.5% silver and 7.5% copper, brass, or sometimes nickel.

Allergenic: Sterling silver can sometimes have trace amounts of nickel and is not a good option if you are sensitive to certain metals like nickel.

Tarnishes: Because sterling silver is an alloy it tends to tarnish. This means the silver will go from bright and shiny to a darker silver color. It will never rub off on your skin or turn it green.

Waterproof: Like gold fill sterling silver is waterproof and not harmed by fresh and usually saltwater. Always allow your jewelry to fully dry before putting it in an airtight container.

Acorn & Artisan is not liable for any damages done to your order via transit. However, if the packaging is not damaged but the piece is upon arrival, please send me an email & we can discuss potential next steps. I do my best to package each piece with care to prevent damage to your items!

You may file a claim with USPS if your package and its contents arrive damaged. I insure every order over $100.

Lost or Stolen Package

Acorn & Artisan is not liable for lost or stolen packages. If you believe your order was lost in transit or stolen upon delivery, you may file a claim with USPS. I insure every order over $100.

Note: A “lost” package may just be a package that is late & hasn’t been scanned. Please allow 7-21 days for your piece to arrive. Contact me and/or USPS only after you have waited 21 days, please! I have the same tracking information as you — I cannot do anything to help once your order has left my studio. The current staffing shortages and overwhelm can cause delays in shipping, so please be patient with me & USPS! Your piece is most likely arriving soon.